Feedback & Complaints
We value your feedback and take complaints seriously
Last updated: 25.03.2026
How to Provide Feedback
We welcome your feedback. Contact us at support@likescafe.com or use the contact form on our website.
Filing a Complaint
If you are unsatisfied with our service, please contact our support team with your order details and description of the issue.
Complaint Resolution
We aim to resolve all complaints within 48 hours. Complex issues may take up to 7 business days.
Escalation
If you are not satisfied with the initial resolution, you can request escalation to a senior team member.
Your Rights
You have the right to fair and transparent complaint handling regardless of order value.